Shipping and Return Policy
Shipping and Return Policy
NOTICE: Shipments are made everyday (US). Orders are shipped based shipping priority and order date. You will receive confirmation when your order has shipped! Please remember that we are a small business and will do absolutely everything we can to ensure customer satisfaction on our side. Thank you!
Our Return Policy
All items are final sale. There are no returns or exchanges. If you received a damaged item you must email us within 3 days of receipt with your order number and a photo for accommodations.
VIVID THEOPHANY IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.